• AEROPUERTO T2
  Metro lobby
  Monday to Sunday from 8:00 a.m. to 8:00 p.m.
• 8
• AEROPUERTO T4  
  Metro/Renfe lobby
  Monday to Sunday from 8:00 a.m. to 8:00  p.m.
  This office only resolves incidents and sells Tourist Cards
• 8
• ATOCHA 
  Level -1
  Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m.
  
• 1
• AVENIDA DE AMÉRICA INTERCHANGE STATION
  Level -3
  Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
  
• 4679
• CONSORCIO REGIONAL DE TRANSPORTES
  Plaza Descubridor Diego de Ordás, 3
  Monday to Friday from 8:00 a.m. to 8:00 p.m.
  
• 1 Ríos Rosas 7 Alonso Cano 3 12 37 45 149
• EMT Offices  
  Calle Cerro de la Plata, 4. Monday to Friday from 8:00 a.m. to 2:00 p.m.
• 1 6 Pacífico
   8 10 24 37 54 56 57 136 141 156 310
• MÉNDEZ ÁLVARO INTERCHANGE STATION
  Estación Sur (Bus Station. Shops place)
  Monday to Friday from 8:00 a.m. to 9:00 p.m.; Saturday from 10:00 a.m. to 2:00 p.m.
• 4679
• MONCLOA INTERCHANGE STATION
  Level -2
  Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m.
  
• 3 6
• NUEVOS MINISTERIOS INTERCHANGE STATION 
  Main Ticket Hall
  Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
• 6 810
• PLAZA DE CASTILLA INTERCHANGE STATION
  Access to Paseo de la Castellana. Street level
  Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
• 1 9 10
• PRÍNCIPE PÍO INTERCHANGE STATION
  Ticket Hall. Level 0
  Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday from 10:00 a.m. to 10:00 p.m.
  
• 6 10 R
• SOL
  Level -1
  Monday to Friday from 7:00 a.m. to 10:00 p.m.; Saturday and Sunday from 10:00 a.m. to 10:00 p.m.
  
• 1 2 3
•  

Office with balance recovery function in case of loss or theft of the PT Card

Office for the Children and the Annual Public Transport Card management (previous appointment)

 Office for the Children Transport Card management (previous appointment)