Among the goals of the Consorcio Regional de Transportes de Madrid is full accessibility of the contents of your website to all citizens, in accordance with the provisions for Public Administration websites under the Information Society Services and E-Commerce Act. Accordingly, our accessibility guidelines are as follows:

• Compliance with WCAG (Web Content Accessibility Guidelines 1.0) of the W3C (World Wide Web Consortium), up to level AA.
• Verification of compliance with these guidelines via the Web Accessibility Test (TAW)

Access keys

To facilitate navigation hotkeys are used, allowing to follow some links without using the mouse, using the keys indicated:

• 1 - Your public transport
• 2 - Move around Madrid
• 3 - Tickets and Fares
• 4 - Customer service
• 5 - About us
• 6 - Communication
• 7 - Public Transport Friends Club
• 8 - Site map
• 9 - Accessibility
• 0 - Home

Using access keys in different web browsers

Below, we provide the combinations of keys necessary to use the access keys depending on the browser used:

Firefox < 2.0, Mozilla and Netscape 7+ (Windows)

Hold down the Alt key and press the number or letter of the access key.

Firefox 2.0 and above (Windows)

Hold down the Alt and Shift keys and press the number or letter of the access key.

Firefox, Mozilla and Netscape 7+ (Mac OS X)

Hold down the Ctrl key and press the number or letter of the access key.

Safari and Omniweb (Mac OS X)

Hold down the Ctrl key and press the number or letter of the access key.

Konqueror (Linux)

Press and release the Ctrl key, and then press the number or letter of the access key.

Internet Explorer 4 (Windows)

Hold down the Alt key press the number or letter of the access key.

Internet Explorer 5 and above (Windows)

Hold down the Alt key, press the number or letter of the access key, release both keys and press ENTER.

Internet Explorer 4.5 (Mac)

Access keys not supported, please use another browser.

Internet Explorer 5 and above (Mac)

Hold down the Ctrl key and press the number or letter of the access key.

Opera 8 and later (All platforms)

Hold down the Shift and Escape keys and press the number or letter of the access key.

Netscape 6 and later (All platforms)

Access keys not supported, please use another browser.

Content not accessible

Some content is currently not as accessible as we would like. We are working to fix it. Sorry for the inconvenience.

In most cases, this information is offered in other accessible formats.

Web accessibility through the Inclusite Service

This service provides smart navigation that adapts to the needs of all kinds of users, from one with a vision problem to those who can only communicate with the web through sounds or cannot use the keyboard or the mouse to navigate the web. Its use is simple and intuitive.

You access by clicking on the tab at the top left corner with the text "go to accessible way."

For more information about how the Inclusite service is used, you can go to the user's manual in www.inclusite.com.